At BookMoro.com, we aim to provide a smooth and reliable shopping experience. Please read our Return Policy carefully to understand the conditions for returning products.
1. Return Eligibility
You may request a return under the following conditions:
You received a damaged or defective book
You received the wrong book
The book has missing or misprinted pages
2. Return Request Timeframe
Return requests must be made within 3 to 7 days of receiving your order. Requests submitted after this period may not be accepted.
3. Condition for Returns
To qualify for a return:
The book must be unused and in original condition
No marks, writing, or damage caused by the customer
The item should be returned with original packaging (if applicable)
4. Return Approval
All return requests are subject to review. We reserve the right to approve or reject a return based on the condition of the product and the reason for return.
5. Return Process
Submit a return request through the website
Once approved, return instructions will be provided
Securely pack the item to prevent damage during transit
6. Shipping Charges
Return shipping costs are the responsibility of the customer
If the return is due to our mistake (wrong or damaged item), we may cover the shipping cost
7. Non-Returnable Items
The following items are not eligible for return:
Used or damaged books (caused by the customer)
Books purchased on discount or sale (unless defective)
8. Exchanges
We may offer exchanges for the same item if it is available in stock. Exchange requests follow the same conditions as returns.
9. Policy Updates
BookMoro.com reserves the right to update or modify this Return Policy at any time without prior notice.
By purchasing from BookMoro.com, you agree to this Return Policy.
Fiction
Non Fiction
Urdu Books
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